Everybody has to write to succeed!
And few of us can get through the day without writing or reviewing email. But typos, poor punctuation, and long, confusing messages can make a convenient tool time-consuming and ineffective.
Enhance your professional communication skills by following these quick email tips:
- Be concise—Time is limited; email is legion. Professional courtesy requires concise content.
- Frontload—place your most important content at the beginning of your message.
- Consider unintended audiences. If you can’t post it on a public bulletin board, then don’t send it.
- Deliver your content with your audience’s needs in mind.
- Stick to the facts as they relate to your purpose: who, what, where, and when. Consider discussing the why face-to-face.
- Edit. Edit. Edit.
- Give drafted email a resting period before sending (2 minutes, 5 minutes, 10 minutes, or even 24 hours when possible).
- Avoid informal abbreviations (LOL, BTW, etc.).
- Check your “To” and “Subject” fields and understand the Cc and Bcc electronic email options.
- Keep it brief. Chunk content into short, topic-specific paragraphs. Send longer content as attached memos, letters, or reports.